The Top 10 Misconceptions About Student Services

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College life can be overwhelming, which is why student services are essential for supporting students’ well-being and success. These services cover a wide range of higher education resources—such as academic support, mental health services, career guidance, disability services, and student life support—available to all students. However, there are many misconceptions about accessing these resources. In this post, we’ll debunk the top 10 misconceptions about accessing student services in colleges and universities.

 “Only students with serious problems need to use student services.

This is not true. Student services are available to all students, no matter their situation. Whether you need academic support, mental health services, an improved financial aid package, information about work-study programs, or career guidance, student services are there to help.

“Accessing student services is a sign of weakness.”

Asking for help when you need it is a sign of strength, not weakness. Everyone needs help at various points throughout their lives, and it’s okay to seek support when you need it.

“Student services are only available during business hours.”

Many student services have extended hours or are available 24/7. Check with your school’s student services office to find out their hours of operation.

“You have to pay for student services.”

Most student services are included in your tuition and fees, so you don’t have to pay extra to use them. However, some services, such as career counseling or test preparation courses, may have a fee.

“You have to have a diagnosed mental illness to access mental health services.”

This is not true. Many mental health services offer counseling and support to students who are experiencing stress, anxiety, or other mental health concerns, even if they don’t have a diagnosed mental illness. Some colleges and universities are incorporating mental health access into dorm life, like this program at Virginia Tech.

“You have to be a full-time student to use student services.”

This is a college myth. Many student services are available to both full-time and part-time students. Check with your school’s student services office to find out what services are available to you.

“Using student services will affect your grades.”

Accessing student services will not negatively affect your grades. In fact, using services such as tutoring or academic coaching can help improve your grades.

“Student services are only for traditional college students.”

Student services are available to all students, regardless of age, gender, or background. Whether you’re a first-time college student, returning to school after a break, a community college student, or a student at a four-year college, student services are there to support you.

“Student services are not confidential.”

Most student services are confidential, meaning that your personal information will not be shared with others without your permission. However, there are some exceptions, such as when there is a concern for your safety or the safety of others.

“Student services are not effective.”

Student services can be very effective in helping students achieve their academic and personal goals. Whether you need help with time management, study skills, or mental health support, student services can provide the resources and support you need to succeed.

In conclusion, accessing student services in college is not only common but essential for success. Don’t let these 10 misconceptions about college student services hold you back from seeking the support you need. Remember, it’s okay to ask for help, and there are many resources available to help you along the way.

We at HelloCollege aim to help you get the most out of your university preparations. For more information about college admissions, testing, and practice, read our other blogs or contact us to learn how we can help you!

About the Author

The Hello College Team

HelloCollege CEO Andrea Emmons has spent the last 15 years guiding students and families across the country on their path to college. Andrea knows the profound impact proactive college planning has on the lives of students and is passionate about mentoring families through the process.

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